by Debbie Terranova
ABSTRACT
This article describes how a futures methodology, Causal Layered Analysis (CLA), is put into practice in a workshop to develop a human resources response to the problem of ageing workforce. Used at the beginning of the policy development process, CLA successfully facilitated a broader and deeper collective understanding of the problem than would have been otherwise possible, given the homogeneity of the workshop group. Broader framing of a problem leads to a more holistic and balanced policy response.