Futures in Government: Uses in Anticipatory Action Learning to Public Service Futures

by Kate Teske


Public Service is having to change its very nature, in order to accommodate the changing needs of society, in a knowledge era. Since 1980, government bureaucracies have been struggling with preIndustrial Age characteristics including: hierarchical structures; oligarchies (and resulting Peter’s principle); specialization; rigidity; secretiveness; and trained Incapacity. Whereas, changes in society, as it moves towards a Knowledge Age, demand of bureaucracies that they have: hetrarchical structures (flexibility and agility); knowledge at all levels of structure; partnerships both inter and intra governmental and with private enterprise; responsiveness; openness and accountability; and innovation.(continue…)

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